{"id":9462,"date":"2021-05-19T14:00:32","date_gmt":"2021-05-19T12:00:32","guid":{"rendered":"https:\/\/www.sup-shop.berlin\/faq\/"},"modified":"2022-04-12T16:46:31","modified_gmt":"2022-04-12T14:46:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.sup-shop.berlin\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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Your visit at our Store<\/h2>\n\n\n\n
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<\/path><\/svg><\/span><\/path><\/svg><\/span>When did you open?<\/span><\/div>

You can find our current opening hours here<\/a><\/p><\/span><\/div><\/div><\/div><\/div>\n\n\n\n

<\/path><\/svg><\/span><\/path><\/svg><\/span>How do I find your shop SUP in Berlin?<\/span><\/div>

Our shop in Berlin is located on the grounds of the Goerzwerk.Goerzallee 299 \u2013 Hall 814167 Berlin-Lichterfelde<\/strong>Google Maps Navigation<\/a>Turn left behind the main gate. Follow the signs\/arrows on your right sideAfter the right corner, you find us on the left side, Hall 8<\/p><\/span><\/div><\/div><\/div><\/div>\n\n\n\n

<\/path><\/svg><\/span><\/path><\/svg><\/span>What payment options do you offer online and in your shop?<\/span><\/div>

In the onlineshop:<\/strong>bank transferCredit cardPaypalPaypal payment by instalmentsStripe“Sofort” bank transferAt our store: <\/strong>Credit cardEC-CardCash payment<\/p><\/span><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Delivery<\/h2>\n\n\n\n
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<\/path><\/svg><\/span><\/path><\/svg><\/span>With which shipping service provider do you ship your parcels?<\/span><\/div>

We ship with DHL. Your order is fetched within 1-3 working days with us and is dispatched to you. We ship hardboards by shipping within Germany.<\/p><\/span><\/div><\/div><\/div><\/div>\n\n\n\n

<\/path><\/svg><\/span><\/path><\/svg><\/span>Are you also delivering to Austria and Switzerland?<\/span><\/div>

Yes. Read the details here. <\/a><\/p><\/span><\/div><\/div><\/div><\/div>\n\n\n\n

<\/path><\/svg><\/span><\/path><\/svg><\/span>How can I track my broadcast?<\/span><\/div>

Enter your shipment number<\/a> and e-mail here and track your shipment.<\/p><\/span><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Warranty <\/h2>\n\n\n\n
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<\/path><\/svg><\/span><\/path><\/svg><\/span>How do I register for the 3 years manufacturer’s warranty of Jobe?<\/span><\/div>

Jobe grants you a 3-year manufacturer’s warranty on all inflatable SUP boards.<\/strong>The prerequisite is that you register the board within 2 weeks after purchasing under www.jobesports.com\/de\/happycustomers\/.<\/a> You can make this registration immediately after completing your order. You don’t have to wait until you get the product.Should there be anything with your product within the 3-year warranty period, you can make your claims directly via o.g. Claim Portaln.In addition, you are entitled to all statutory warranty rights.<\/p><\/span><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Board Care and Storage<\/h2>\n\n\n\n
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<\/path><\/svg><\/span><\/path><\/svg><\/span>How do I pack my Jobe Stand Up Paddling Board best?<\/span><\/div>

Our recommendation:<\/strong>Air from the SUP board drain board from the end roll together (shaft of the fin to the inside).. Tie together with board belt. If the board has a removable fin, such as the Jobe DUNA 11.6<\/a>, it is best to remove it beforehand. <\/p><\/span><\/div><\/div><\/div><\/div>\n\n\n\n

<\/path><\/svg><\/span><\/path><\/svg><\/span>What do I have to look out for when storing my Jobe Stand Up Paddle Board?<\/span><\/div>

It is important that your SUP board is stored dry. You should drain the air. Whether rolled up or rolled up, the spirits argue. Many customers take the board rolled out too much space away in basement or garage. Therefore, you can also store it well rolled up well over the winter.Before storing at the end of the season, recommend rinsing the board with fresh water to get rid of dirt and dirt from the water. it should dry well before it is rolled up and stored. <\/p><\/span><\/div><\/div><\/div><\/div>\n\n\n\n

<\/path><\/svg><\/span><\/path><\/svg><\/span>What should I consider when cleaning my Jobe Stand Up Paddle Board?<\/span><\/div>

It is important that your SUP board can dry well after driving on the water. A damp board will develop an unpleasant smell over time. We recommend rinsing the board with fresh water to get rid of dirt and dirt from the water. it should dry well before it is rolled up and stored. If you go on the water with the board every few days in summer, of course you don’t have to clean it every time. As long as it is in a well ventilated place everything is good. <\/p><\/span><\/div><\/div><\/div><\/div>\n\n\n\n

<\/path><\/svg><\/span><\/path><\/svg><\/span>How do I transport my Jobe SUP board best?<\/span><\/div>

We usually sell inflatable SUP boards from Jobe in a package with a backpack included. If you do not want to carry your hardboard from the car or house to the water, we recommend a board car. With the little helper, the board can easily be pulled behind you. <\/p><\/span><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Any questions?<\/h3>

If Your question should not be present here, no problem. Get in touch with us!<\/p>\n <\/div>\n\n

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